Frequently Asked Questions
How often should I have my windows cleaned?
Most homeowners choose biannual cleaning (every other season). For a consistent shine, we recommend at least annual cleaning, or quarterly for those who love crystal-clear windows year-round.
Can I be put on a schedule?
Absolutely! From monthly to annually, you can join our recurring schedule upon request. Explore our maintenance program for year-round shining windows.
How long will it take?
Time at your home greatly depends on many factors, including window count, sizes, and accessibility. It could take as little time as an hour, or as long as all day—in most cases, we are finished up in 3 hours or under, and we do our best to work with you so you can be free to go about your day as usual.
Do I need to prepare in any way prior to service?
While moving furniture blocking windows speeds up our service, it’s not required. Items of value or fragility near our work area should be addressed or moved prior to our arrival.
Are you insured?
Yes! Rest easy with our multi-million-dollar insurance policy ensuring your windows are in safe hands.
Does window cleaning include screens?
Choose from multiple service package options, all including screens! Select our Premium Package for a comprehensive treatment – interior & exterior glass, screens, tracks, sills/trim, and more. Elevate the functionality and lifespan of your windows!
What if it rains?
No problem! If rain is forecasted, we’ll reschedule at your request. If rain follows your residential Premium Package in Midland/Odessa within seven days, reach out to us for a complimentary touch-up.
Can you remove paint/concrete/debris from my windows?
Yes we can! As an add-on service, we can effectively remove most debris from glass without damaging the window.
Should I have my windows cleaned before selling my house?
Absolutely! Clean windows mean a world of difference to a prospect’s first impression. Money Magazine recommends it, citing a 768% average return on investment. A valuable investment indeed!
Do you use any harmful chemicals?
Never! We prioritize health and safety, using only products we’d comfortably use in our own homes.
Help! I need my windows cleaned right NOW, can you help me?
We can, at times, offer rush window cleaning in a window cleaning emergency. Please call or text for availability, pricing, and terms.
What forms of payment do you accept?
We accept payment in cash, check, and card. Occasionally, we accept really good coffee.
When is my payment due?
Payment is due upon completion of service.
Can I get a quote over the phone?
For accuracy, we prefer to provide on-site, in-person quotes. For your convenience and during peak times, we can also offer quotes via text/phone.
How do I schedule a free estimate?
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